This Privacy Policy explains how pk24 ("the Platform", "we", "us") collects, uses, stores, and protects personal data provided by users ("you") when you access pk24.asia or use any of its services. By registering an account or using the Platform, you consent to the data practices described in this policy. Last updated: June 2026.
All personal data stored by pk24 – including CNIC details, contact information, and transaction records – is protected using industry-standard encryption at rest and in transit.
pk24 does not sell, rent, or trade your personal data to third-party marketing organisations. Your information is shared only where required for service delivery or legal compliance.
JazzCash, Easypaisa, and bank transfer details are processed through secure payment gateways. pk24 does not store full payment credentials on its own servers.
You have the right to request a copy of the personal data pk24 holds about you, as well as the right to request correction of inaccurate data. Submit such requests via the pk24 support team.
Subject to legal and regulatory retention obligations, you may request deletion of your pk24 account and associated personal data. Requests are reviewed and actioned within 30 days.
Responsible gaming preferences – including deposit limits, self-exclusion status, and session data – are stored securely and used exclusively to enforce your chosen protections, never for profiling.
pk24 operates pk24.asia as an online casino and sports betting platform serving Pakistani players. As part of delivering these services, pk24 processes personal data in accordance with applicable data protection principles. This Privacy Policy sets out our obligations and your rights with respect to such processing.
This policy applies to all users who register an account, make a deposit, place a bet, or otherwise interact with pk24.asia or its customer support channels. By using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use the Platform.
When you register a pk24 account, we collect identity data including your full legal name, date of birth, residential address, and – during KYC verification – a copy of your government-issued identification document (CNIC, Passport, or Driver's Licence). This data is required to verify your identity, confirm your age (18+ requirement), and comply with anti-money laundering obligations.
We collect your Pakistani mobile number, email address, and city of residence (for example, Karachi, Lahore, Islamabad, Rawalpindi, or Faisalabad). This data is used to communicate account information, security alerts, promotional offers you have opted into, and support responses.
We collect records of deposits, withdrawals, and betting transactions conducted through your pk24 account. We also collect the type of payment method used (e.g., JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, or USDT TRC-20) and the associated account identifier (mobile number or account reference). We do not store full bank account numbers, card numbers, or payment wallet PINs.
We automatically collect technical data when you access the Platform, including your IP address, browser type and version, device type and operating system, session duration, pages visited, and error logs. This data is used for platform security, fraud detection, and performance optimisation.
If you use pk24's responsible gaming tools, we store records of your deposit limits, cooling-off periods, and self-exclusion status. This data is processed exclusively to enforce your protective settings and is not used for any commercial purpose.
pk24 collects personal data through the following mechanisms:
pk24 processes personal data for the following purposes:
pk24 relies on the following legal grounds when processing personal data:
pk24 shares personal data with carefully selected third-party service providers who assist in Platform operations, including payment processors (JazzCash, Easypaisa, banking partners), KYC verification providers, game studios (under data processing agreements), cloud hosting providers, and customer support software providers. All such providers are contractually required to process data only as instructed by pk24 and to maintain appropriate security standards.
pk24 may disclose personal data to regulatory authorities, law enforcement bodies, or courts where required by applicable law or in response to a lawful request. We will notify affected users of such disclosures where legally permitted to do so.
pk24 does not sell, rent, or otherwise transfer your personal data to third-party marketing companies or data brokers for commercial purposes. This commitment applies regardless of the value of such data on the commercial market.
All deposit and withdrawal transactions on pk24 are processed through secure, encrypted payment channels. pk24 retains transaction metadata (amount, date, payment method type, and status) for financial record-keeping and anti-fraud purposes. Full payment credentials – including JazzCash PIN, Easypaisa MPIN, bank account numbers, and USDT wallet private keys – are never stored on pk24 servers.
Payment data is retained for a minimum period consistent with applicable financial record-keeping requirements. Following the retention period, payment data is securely deleted or anonymised.
pk24 uses cookies and similar tracking technologies to operate the Platform effectively. The categories of cookies used include:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain features of pk24, including your account dashboard.
pk24 retains personal data for as long as is necessary for the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, data is securely deleted or anonymised in a manner that prevents reconstruction of personal identifiers.
pk24 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
While pk24 takes reasonable precautions to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your pk24 account and to contact support immediately if you suspect any unauthorised access.
Subject to applicable law and the limitations described in this policy, you have the following rights with respect to your personal data held by pk24:
To exercise any of these rights, please contact the pk24 support team via Live Chat or by emailing [email protected]. We will respond within thirty (30) days of receiving a verifiable request. Identity verification may be required before processing certain requests.
pk24 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a user has provided personal data while being under 18, we will immediately close the associated account, delete the personal data, and return any deposited funds to the depositing payment source. Parents or guardians who believe a minor has created a pk24 account should contact support immediately.
The pk24 Platform integrates services from third-party providers including game studios (Evolution, JILI, PG Soft, Pragmatic Play, Ezugi), payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), and infrastructure providers. Each of these parties operates under their own privacy policies governing data they independently collect. pk24 is not responsible for the data practices of third-party providers beyond what is governed by our data processing agreements with them.
Where third-party game studios process session data (such as game outcome logs), they do so under strict data processing agreements that prohibit use of that data for any purpose beyond the scope required to deliver the game service to pk24.
pk24 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email or an in-platform notification before the changes take effect. The effective date of the current policy version is stated at the top of this document. Your continued use of the Platform following notification of any update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data pk24 holds about you, please contact us through the following channels:
pk24 aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve substantive requests within thirty (30) days.
pk24 is committed to transparent, responsible data handling. Your personal information is used only to deliver the services you signed up for – never sold, never misused. Questions? Our 24/7 Live Chat support team is always available from inside your pk24 account dashboard. 18+ only.